KYC / AML policy
This page explains how Bryzenta verifies who its clients are and how it works to prevent its platform being used for money laundering. The policy is written for clients to read, not to be skimmed by lawyers: every section tells you what we do, what we ask of you, and why.
1. Introduction
Know Your Client (KYC) and Anti-Money-Laundering (AML) procedures exist so that financial services know who they are dealing with, and so that criminals cannot move the proceeds of crime through ordinary-looking accounts. For you, KYC means a short identity check when you join; AML means the platform monitors activity for patterns associated with laundering and takes action when it finds them. The aim of the procedures described here, and of the countering-of-terrorism-financing rules that travel with them, is to protect you, our genuine clients, and the integrity of the system everyone relies on.
2. What KYC is
KYC is client identification: collecting and verifying the details that establish you are who you say you are. In practice this means confirming your name, date of birth and address against official documents, and recording the outcome. Identification happens once at onboarding, but the record is kept current: if your details change, we ask you to update them, and periodic reviews refresh the file so it never quietly goes stale.
3. What AML is
AML is the set of measures that stops a platform becoming a laundering route. It starts with a risk assessment of each client relationship, continues with monitoring of transactions for patterns that warrant a second look, and ends, where necessary, with reports to the relevant authorities. Suspicious activity can include structuring deposits to stay under thresholds, rapid movement of funds with no trading rationale, or third parties funnelling money through an account that is not theirs.
4. Why identity verification is required
Verification protects you first: an account that can only be opened by its real owner is an account that is much harder to steal. It protects other clients, because a verified community is a poor place to hide stolen funds. And it meets the legal and regulatory requirements that apply to the services Bryzenta provides in the United Kingdom, reducing financial risk for everyone involved, including the honest majority who would happily skip the paperwork.
5. Documents we ask for
Identity is confirmed with a government-issued photographic document: a passport or driving licence. Address is confirmed with a document in your own name dated within the last three months, such as a bank statement or utility bill. Where a check calls for it, we also ask for a short selfie or liveness capture to prove the document holder is present. We only ask for documents we actually use; no document types beyond these are requested.
6. The verification process, step by step
Registration creates the account. You upload your documents and enter your details. Automated checks compare the documents against independent records, usually completing in minutes. Where the automated result is inconclusive, a trained reviewer checks manually. You are then told the outcome, and if something failed, exactly what to resubmit.
7. Enhanced due diligence
Some situations call for a deeper look: politically exposed persons and their close associates, clients resident in higher-risk jurisdictions, unusually large first deposits, or ownership structures that are hard to trace. Enhanced due diligence can mean extra documents, questions about the source of funds, or senior approval before the relationship continues. It is not an accusation; it is proportionate caution applied where the rules require it.
8. How long checks take
Automated verification usually completes within minutes of a readable upload. Manual review, where needed, is normally finished within one business day, though it can take longer when documents must be sourced again or an external provider is slow to respond. The clock in your dashboard shows exactly where your check stands, and your manager can tell you what, if anything, is holding it up.
9. Reasons a check can be declined
Verification can be refused or paused for specific reasons, and you are always told which one applies. Common ones: a document that is expired, damaged or partly out of frame; a name or address that does not match across documents; a suspected forged or altered document; details that appear on sanctions or adverse-media lists; or required information simply not being provided after reminders. A declined check is often just a photo problem: most failed uploads pass on the second attempt once the glare or crop is fixed.
10. Transaction monitoring
Once an account is live, the platform's monitoring looks at the flow of deposits, trading and withdrawals as a whole, not just each item in isolation. Patterns that make no economic sense for the client profile can trigger a review, and during a review certain functions, including withdrawals, can be limited while the picture is clarified. Monitoring is proportionate: ordinary trading by ordinary clients never sees anything but the ordinary flow.
11. Your responsibilities as a client
You are responsible for providing accurate, current and genuine information, and for updating it when it changes. Using a borrowed identity, a document that is not yours, or funds that belong to someone else is a breach of this policy, and providing false information can lead to the account being suspended or closed and, where required, reported. If you are unsure whether something counts, ask before you act; asking is always free of consequences.
12. Storage and protection of verification data
Verification documents and the records built from them are stored with restricted access, encrypted in transit and at rest, and kept only as long as the law requires. Access is limited to the compliance personnel who need the file, every access is logged, and the whole regime sits under the Privacy Policy, which describes your rights over the data in plain terms.
13. Who verification data can be shared with
Verification data is processed by Bryzenta and, where a specific task requires it, by categories of recipients: identity-verification providers who check documents, IT providers who run the systems under contract, affiliated companies within the group where the service is delivered jointly, and regulators or other competent authorities where disclosure is required by law. Sharing follows the law and the Privacy Policy; data is never sold, and never shared for marketing.
14. Compliance with applicable requirements
The procedures on this page are maintained to meet the applicable legal and regulatory requirements of the United Kingdom for the technology and information services Bryzenta provides, including consumer-protection, identity-verification, data-protection and complaint-handling requirements. The policy is reviewed regularly and updated as requirements change, and the version published here is always the current one.
15. Contact for KYC / AML questions
Questions about verification, a paused check, or anything else on this page go to [email protected], handled by the Client Support & Compliance team during Monday to Friday, 9:00–17:30 GMT/BST (excluding public holidays). If your query relates to a specific check, include the date you uploaded your documents so the team can find the file quickly.